Meet the Team

Armine Williams
“I am proud to be a Director of Reach Support C.I.C – I have seen the results the team produce and know how much help they can be to schools and children during difficult and challenging times.” Armine started her career in teaching in 1989 where she worked in a small school on the North East coast of England. Following the birth of her children the pull of a more diverse community bought Armine back to her roots in Birmingham, and for the last 18 years she has been working in local schools moving from teaching children with SEN to achieving Headship in 2007. Armine is passionate about ensuring every child is able to reach its dreams, no matter what that dream may be. She has seen children with what seem like insurmountable problems, find a way through with the help and support of a trustworthy, skilled and knowledgeable adult. It is these experiences that cemented Armine's commitment to her working with REACH Support CIC, in its work with children, young people and families’ throughout the city and further afield. As a serving Head Teacher, Armine knows that the greatest way to ensure a child is fulfilling their potential is to give them the tools to access learning, whether it is behaviour strategies, support for parents or close mentoring.
Wendy Sartain
Managing Director
“By offering mentoring, family support, training and bespoke projects, we are able to spread our proven track record of excellent work to schools across the West Midlands”

Wendy has worked in an educational settings since 1989. Whilst undertaking a variety of support roles she gained her degree and started working in a Learning Mentor role. In 2001 Wendy became the Deputy Manager of Cole Heath Services to Schools, and within a year took the role of Strategic Development Manager. Her role included running the support services, as well as planning and evaluating bespoke projects helping to remove barriers to learning. Following Birmingham City Council ceasing to fund this activity, the service closed. Wendy’s passion about the lives of children, young people and their families inspired her to continue the outstanding work that the service had been delivering for over 20 years. With the support of the other Directors, Wendy founded Reach Support CIC to ensure that the superb work continued to change the lives of this who needed it most.

Debbie May
Director of Family Support
Debbie has been working with children, young people and their families for over 15 years. Her career has seen her working in a variety of family settings in both the voluntary and statutory sector. Debbie spent 12 years working for Cole Heath Services where she worked as a Learning Mentor and a Parent Support Advisor. Over the last few years she has assisted schools in supporting families with children displaying barriers to learning. This support has included, parenting strategies, positive behavior management, accessing additional services and support with the fCAF process.
Charlie Laffan-Butler
Learning Mentor & Family Support Worker
Charlie’s experience spans the voluntary, private and statutory sectors, where she has supported young people, children and adults since 1998. She has worked in schools, colleges, homeless services and outreach services, where she has supported some of the most vulnerable young people and adults within society. Charlie continues to support young people today as a part-time teacher and gained her Level 4 Certificate in Education and Training in 2016. In 2009, Charlie achieved her Diploma in Integrative Counselling and went on to achieve a Diploma in Counselling Children and Adolescents in 2019. She now has her own private practice as a Holistic Integrative Therapist. As part of the Reach Support CIC family, Charlie uses her vast insight, experience and skills to support the work she does as a Learning Mentor and Family Support Worker. She believes that having a safe space to work through difficulties can dramatically reduce stress and increase self-esteem, leading to a positive impact on the individual and the family.
Petrena Keane
Family Support & Mentor
Job satisfaction to me is doing something that you love, and I really love my job!

Petrena has well over 20 years’ experience working within the educational setting, working as a Teaching Assistant in both Special School and in Mainstream School. Petrena has always worked on the ethos that every child matters, and every child should have the opportunity to be the best they can be. With this in mind, Petrena also trained as a holistic therapist in 2016/2017. Working as a Child Learning Mentor/Counsellor she has found that using her holistic approach works well within the school sessions on a 1:1 basis or group setting. Petrena also uses her time outside of school hours working with adults, using talking therapy, counselling/ mentoring and other holistic therapies (mindfulness, meditation, stress management, etc). This has proven to be as rewarding as working with children, her aim is always to be of help to any individual needing support.